Ask SeamlessWeb (Volume 11)

The SeamlessWeb Advice Column is here to answer all your tough questions, food-related and otherwise, so watch out Dear Prudence, cause there’s a new Ann Landers in town. Submissions welcome!

Dear SeamlessWeb,

Any updates about the SeamlessWeb iPhone app? Been waiting ever so patiently…

-Joseph, via Twitter

Dear Joseph,

Thanks for your patience! We want to make sure our mobile apps are absolutely great so we are putting the final touches on them now. Stay tuned to The Delivery Bag next week for a special sneak peek at both our BlackBerry and iPhone apps!

-SeamlessWeb

How did I ever survive before SeamlessWeb?

-Kenneth, via Twitter

Dear Kenneth,

You know, we actually have some hazy memories of that time ourselves and they’re frightening to say the least. There were those crazy mobile devices, heavy and clunky like bricks, those drawers full of outdated menus, and the same old Chinese food and pizza from the same old local places every week. Life was tough and we prefer not to reflect back on it.

Today is a day to move forward and look to the future. Luckily SeamlessWeb does exist and we’re in an age of online ordering ease, able to quickly and easily order up anything from Chicken Tikka Masala to a Subway sandwich and have it come straight to our door within minutes. Life is good.

-SeamlessWeb

Posted on June 23, 2010 by Jessie, filed under Ask Seamless. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL.

17 comments

Connie says:

When will seamless web be available in Atlanta?

Posted July 27, 2010 at 5:15 pm | Permalink
Rich says:

Hey Connie,

Thanks for your interest in bringing SeamlessWeb to the ATL. We don’t have any plans to expand there right now, but it’s certainly something on our radar screen and we’ll keep everyone posted if we decide to make it happen!

Best,
Rich

Posted July 28, 2010 at 3:29 pm | Permalink
dc says:

One dollar = One mile
Will SeamlessWeb ever offer Rewards? Programs like American Airlines and Delta have with Rewards Network. What’s my incentive again?

Posted October 18, 2010 at 8:41 pm | Permalink
Gabriel says:

I’m trying to figure out how tipping works. What is the default tip amount? I ordered a meal that came to $30.40 before tax, and the suggested tip amount was $3.25. That’s well under 15%. How do you set your default tip amounts?

Posted March 1, 2011 at 10:10 am | Permalink
AlbertF says:

I would order more directly from SeamlessWeb if I could get American Airlines miles. I would probably do it every night I am so mileage obsessed.

-Al

Posted April 6, 2011 at 11:36 am | Permalink
Cristina says:

you should give discounts for birthdays! i ordered food today and i felt all unspecial

Posted April 9, 2011 at 10:07 pm | Permalink
Rich says:

@AlbertF Thanks for the suggestion. Something to think about for us in the larger question of rewards, although if you already have an AA credit card, you should already be getting miles with every order!

Posted April 18, 2011 at 6:20 pm | Permalink
Rich says:

@Gabriel The default is $2 up to a $20 order and then 10% of the order amount, rounded up to the nearest 25 cents, but we always encourage more tips!

Posted April 18, 2011 at 6:21 pm | Permalink
Rich says:

@Cristina We DO send out discounts for birthdays! Make sure you have yours filled out in the My Account section and if you already do, contact thedeliverybag@seamlessweb.com and we’ll help you out!

Posted April 18, 2011 at 6:22 pm | Permalink
Christina Towne says:

Do you have plans for tablet apps? I almost always have my tablet on and its a nice happy medium between trying to order on a mobile app and just firing up the lappy. I’m on Android 3.1 Honeycomb for now, but I imagine the iPad 2 fans would want one too. I tried to use the mobile site today and the add to order button wouldn’t work for the entrees section of the place I was ordering from so I had to call and pay with cash. :(
Please please give us a tablet optimized app soon.

Posted May 13, 2011 at 6:54 pm | Permalink
Rich says:

Hey Christina,

Thanks for the comment and sorry you were having trouble with the mobile site (we’d love to hear specifics and help you out at service@seamlessweb.com).

Re: tablets, iPad and Android are both on in the product pipeline, so we’re working on it! Follow the blog and we’ll definitely keep you updated when it happens.

-Rich

Posted May 16, 2011 at 1:35 pm | Permalink
Barry Gold says:

Hi Seamless,
just wondering……when you deliver from over 4,000 restaurants, what kind of bag do you use?
Is it a “Seamless printed bag? Is it recyclable? Or do you you use the bags from the individual restaurants?
Barry

Posted August 1, 2011 at 1:39 pm | Permalink
Rich says:

Hey Barry,

We provide 100% biodegradable bags to many of our partner restaurants featuring our name and logo. Email thedeliverybag@seamless.com if you’re curious about more info.

Thanks!

-Rich

Posted August 1, 2011 at 2:37 pm | Permalink
shoehog says:

super dumb question but I can’t find the answer…how do I register to be able to use Seamless?? I see where I log in but not where to register!

Posted September 26, 2011 at 2:33 pm | Permalink
Jessica says:

Do you offer gift cards to be purchased? I was hoping to buy my boyfriend a gift card to seamless since he’s sick and I’m away. This way he could order delivery without feeling guilty.

Posted January 12, 2012 at 3:12 pm | Permalink
Sandi says:

Do you have a selection for gluten free menus and options?

Posted March 11, 2012 at 5:29 pm | Permalink
Pauline says:

Would it be possible to add Chirping Chicken on the UWS to your restaurant list?

Posted May 7, 2012 at 5:28 pm | Permalink

The Delivery Bag